No autoresponders, no ticket numbers. The founder reads every message and typically replies within one business day. Security issues? Prefix the subject with [SECURITY] and we’ll escalate within hours.
Coordinated disclosure, acknowledged in 24 hours.
[email protected]Drops straight into the founder’s inbox.
Official docs for step-by-step setup, or Discord to open new tickets, get tips from other builders, and share feedback.
Searchable guides for everything Patcherly: connectors, errors, billing and account settings, and more.
Open help center ↗Ask other users, talk to the founder, open a ticket or share setups and feedback.
Join Discord ↗These cover roughly 80% of the email we get. If yours isn’t here, the form is the fastest path to a human.
Sign up on the Private Beta waitlist. Existing sponsors and design partners are prioritized, and we onboard in waves so seats arrive in batches.
Live today: PHP (Laravel, Symfony, CodeIgniter), WordPress, Python (Django, Flask, FastAPI), and Node.js server-side (Express, Koa, NestJS, Next.js server). If yours isn’t listed, email us — we prioritize the roadmap by demand.
Email [email protected] with [SECURITY] in the subject. We acknowledge within 24 hours and follow coordinated disclosure.
No to both. Your code never trains OpenAI, Anthropic, or any other foundation model. The only learning we do is per-workspace patch efficacy — Patcherly records outcomes for your account on every plan, and on Core and Pro plans those outcomes are fed back into future AI analysis to skip what already failed for you — that signal never leaves your workspace. Privacy policy →